Due to the current Covd-19 situation our shop at the Harbour is closed until further notice but we are offering a Click & Collect service. Just select this option at the check-out or call us with your order on 01326 375482.
A replacement glass for nautical Gipsy Moth Lamps (ref: 4121, 4122) and Fastnet Gimballed Lamps (ref: 4104, 4101).
Product Code: NT8103
Customer Reviews 5.0 5 5.0/5 Based on 8 reviews Show all reviews
chimney for oil lamp Reviewed by John odo on 05 Oct 2020
first class service delivered on time, excellent product just as i ordered
Lamps Reviewed by Stedia on 03 Aug 2020
Perfect service arrived on time
It was a risk Reviewed by Brianwall1969 on 01 Mar 2020
Our Victorian lamp .. glass smashed as we moved .. there was no way I could replace it . I surfed the web and I couldn’t find anything until I came to you website . Thank You
Good online experience Reviewed by Nosnevets on 15 Jan 2020
Thanks for everything
Great product Reviewed by Tinadodson375 on 01 Jan 2020
Exactly as described - perfect fit for my lamp. Very pleased with purchase. Swift delivery.
Mainland UK Delivery
| Delivery Option | Delivery Time | Tracked | Signed For | Cost |
|---|---|---|---|---|
| Standard Delivery (Orders Under £100) | 2-3 Working Days | No | No | 3.25 |
| All Standard Orders Over £100 | 2-3 Working Days | Yes | Yes | FREE |
| Express Delivery | Next Working Day | Yes | Yes | £12.95 |
|
Delivery Surcharges: Liquids, Paint & Gas (Flares UK Mainland Only) |
1-2 Working Days | Yes | Yes | £3.50 |
| Delivery Surcharges: Flares (UK Mainland Only) | 1-2 Working Days | Yes | Yes | £35 |
European Delivery (EU Countries Only)
| Delivery Option | Delivery Time | Tracked | Signed For | Cost |
|---|---|---|---|---|
| EU Standard Delivery (Orders under £30) | 5-10 Working Days | No | No | £10.00 |
| EU Standard Delivery (Orders £30-£100) | 5-7 Working Days | No | Yes | £15.00 |
| EU Standard Delivery (Orders Over £100) | 2-5 Working Days | Yes | Yes | £22.50 |
Rest of the World Delivery Rates
| Delivery Option | Delivery Time | Tracked | Signed For | Cost |
|---|---|---|---|---|
| RoW Delivery (Orders under £30) | 10-14 Working Days | No | No | £10.00 |
| RoW Delivery (Orders over £30 - £100) | 5-7 Working Days | No | Yes | £15.00 |
| RoW Delivery (Over £100) | 2-5 Working Days | Yes | Yes | £25.00 |
Non-Mainland UK and International Delivery
We are able to process orders from non-mainland UK addresses, including the Scottish Highlands and Islands, Ireland and the Channel Islands.
How quickly will my order arrive?
Our aim is to dispatch all orders placed before 12 noon on the same day. Any orders placed after that time will be dispatched on the next available working day.
We will send you a notification email when your order has been dispatched. The time your order takes to arrive will depend on the delivery option you have choosen.
Whilst we try our best to dispatch every order following the above guidelines, during extremely busy periods, dispatch times may increase by up to one day.
How can I track the status of my order?
You will receive an email to confirm we have received your order and that your payment has been accepted. You will also receive an email when your order has been dispatched.
In your dispatch confirmation email we will include any relevant tracking numbers, allowing you to track your parcel on either the Interlink/Royal Mail/UPS website. You will only receive a tracking number if you have chosen a tracked delivery option for your order.
Returns
All orders are thoroughly checked before leaving our premises. On receipt of your order we request that you check the items as soon as possible. If you are unhappy with your order for any reason, please contact us immediately on 01326 375 482 or support@mylorchandlery.co.uk. Please have your order number to hand when you contact us as it will allow us to find your order quickly.
If you are unsatisfied with your order in any way, please return it to us within 14 days of delivery for a refund or exchange. The item must be unused, be in its original packaging and be suitable for re-sale. Items bought in the sale are non-returnable and non-refundable. Postage costs for returning items to us can only be refunded if the item is faulty or damaged.
We recommend that you send your order back to us by obtaining a ‘proof of posting’ (free at all Post Offices) or alternatively using a tracked delivery service. Please note we cannot be held responsible for any parcel lost during transit to us.
Our return address is:
Web Returns
Mylor Chandlery Ltd
Mylor Yacht Harbour
Falmouth
Cornwall
TR11 5UF
Once your item has been returned, we will inspect it and take the necessary action as soon as possible.
Faulty/Damaged Goods
If any item you receive arrives damaged, please contact us as soon as possible on 01326 375 482 or by email support@mylorchandlery.co.uk. We will then advise you on the best course of action.
In most cases we will ask you to return the item to us for an exchange or refund. Unfortunately we can only refund your postage costs when you return an item to us that is faulty.
Please do not return a damaged order to us without contacting us first.
