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Delivery
Normal delivery is by courier. We endeavour to ship within 24 hours of receiving an order. Delivery will take between 24 hours and 28 days depending on the method selected and the world geographical location. If an unusual situation such as a lack of stock occurs we shall contact you directly. If we have a delay on delivery for any reason, you are entitled to cancel the order without penalty providing that it has not already been dispatched.
Carriage Charges
Following the popularity of our FREE DELIVERY OFFER we are now offering FREE DELIVERY on all purchases over £100 to UK addresses. All other UK orders will attract a charge of 5.95 regardless of the number of items purchased
We charge international carriage at cost. We will contact you prior to shipment. You have the right to cancel the order should you consider the charge to be excessive.
Guarantee Should you need to return the item for any reason, please contact us for a "returns authorisation". We are happy to refund the cost of any article should it not be satisfactory for any reason. The goods must be in an unused state with undamaged and original packaging and we should be notified with 14 days of your receipt of the goods. If there is a fault with the good we shall undertake to repair or replace the item at our discretion. The repaired/replaced item will be shipped back to you free of charge. The basis for the guarantee will be that as supplied by the manufacturer. This guarantee is in addition to your statutory rights, which remain unaffected. Any contract will be governed by English law E&OE
Tax
All prices are inclusive of UK VAT (currently 17.5% for standard items). This is levied on all goods shipped within the European Community
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